Accelerated Email Response with AI Automation for India’s Largest Mutual Fund RTAs

Challenge

  • It took more than 48 hrs to respond to emails.
  • Manual intervention decreased productivity.
  • Low CSAT scores on account of higher wait times.

Our Solution 

  • Our Team implemented custom AI-powered email response system and solved the challenges.

Benefits

  • Employee productivity increased by 70% following the implementation.
  • Email response time was instant and this improved the brand image.

Leave a Reply

Your email address will not be published. Required fields are marked *